Return & Refund Policy

Effective Date: 10 August 2025

At WishnexShop.in, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.

1. Eligibility for Returns

You can request a return if:

  • The product is damaged, defective, or incorrect upon delivery.
  • You contact us within 7 days of receiving your order.

  • The product is unused, in its original packaging, with all tags intact.

2. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

  • Personal care & grooming products
  • Perishable goods
  • Custom-made or personalized items

  • Products marked as “non-returnable” on the product page

3. Refund Process

  • Once we receive and inspect your returned product, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be processed within 5–7 business days to your original payment method.

  • Shipping charges (if any) are non-refundable, unless the return is due to our error.

4. Exchanges

If you receive a defective or wrong item, we will send a replacement at no extra cost.

5. How to Request a Return

📩 Email us at support@wishnexshop.in with your order number, product details, and reason for return.
Our team will guide you through the return process.

Shipping Policy – WishnexShop.in

Effective Date: 10 August 2025

We aim to deliver your orders quickly, safely, and affordably anywhere in India.

1. Shipping Coverage

  • We deliver to all major cities, towns, and rural areas across India.

2. Delivery Timeframes

  • Orders are processed within 1–3 business days after confirmation.
  • Standard delivery time: 5–10 business days (depending on your location).

  • During festive seasons or sales, delivery may take slightly longer.

3. Shipping Charges

  • Free shipping on orders above ₹999.

  • Orders below ₹999 may have a nominal shipping fee, displayed at checkout.

4. Tracking Your Order

  • Once your order is shipped, you will receive an email/SMS with a tracking number.

  • You can track your order status directly on our website or courier partner’s site.

5. Delivery Issues

  • If your package is delayed or lost, please contact our support team within 7 days of the expected delivery date.

  • Damaged or tampered packages should be reported immediately upon receipt.

6. Contact for Shipping Queries

📩 Email: support@wishnexshop.in
🌐 Website: www.wishnexshop.in